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Saturday, Oct 24, 2009

Which is fine by me, because this isn't highschool, it's a job.

We work at an online help desk and pretty much we got into a heated argument about certain procedures a few months ago, and it went all down hill from there. He starts to give me the cold shoulder and whatever. He doesn't like criticism, and what I usually give is constructive critisism. I work very closely with my boss and I'm moving up the chain getting raises and promotions are going to be offered in the next month or so, it's what I deserve and work for. Right now I'm still an employee but taking leadership responsibilities and my boss acknowledges it too.

So last weekend I spoke to one of our new hires and I noticed that this co-worker (and his buddy) left early at 3:30PM. Their shifts starts at 7:30AM and should leave at 4:00PM (they take an half hour for lunch) but they come in at 8:00 - 8:30AM, thus not finishing their shift properly. The new hire starts work at 7:00AM and was supposed to leave at 3:30PM and he kinda squinted his eyes about it. Then he and another new hire spilled the beans that the morning shift ( I work in the evening) were discussing what my positiion is here and pretty much are butt hurt about my taking leadership and commenting in their help desk tickets with suggestions and corrections.

I called up my boss (we have a very trusting working relationship) and told him that I'm starting to feel bad vibes from this one co-worker who is questioning me. My boss pretty much said that if they had a problem with it, they should go to him about it and he'll set them straight. But he started to defend this co-worker saying how upset he gets working by himself, which I didn't buy because I work pleanty of times by myself and I don't **** and cry about it. Although I feel my work ethics are stronger then his, and I too feel that I'm a better worker, hence my up-coming promotion. So I interrupted my boss and said that this co-worker had no right to complain because he comes in late and leaves early, which to me doesn't justify his complaining of working by himself, which it's expected as being a HD Tech in this place to begin with, and he's been told this since his interview. I know I pretty much spilled the beans, but this is work, not high school, and believe that we need to take our careers seriously. It wasn't my intentions to screw him, because I innocently blurted out the truth to uncover this co-workers innocent look.

The next day, we got a office wide email about tardiness and being late or leaving early.

So today, I come into work today and I said Hey and he doesn't respond, so I'm like 'okay then'. And I started to look at the open tickets and I noticed that he attached my boss to it. So I took a look at it and the issue was that the HTML tag data wasn't being recognized when making a link. When clicking the link it brought up a 404 error. The co-worker researched it and said that it was our systems fault and logged it. I took a look at it again and found out that the quotation marks were not being recognized, so I changed them out with new ones and everythign worked fine. The co-worker sits across from me and I just regularly called to him "Hey co-worker, the ticket you were working on for FSH 145 with the issues clicking on HTML links?" Around the end of my sentence his phone starts to ring, he quickly answers it but says nothing into it. I get nothing from him and then he puts down his phone and said "I'm sorry were you saying something?" I repeated my information to him and told him that I'll show him the changes I've made. "No don't do anything to it..." but I went ahead and put the information into his ticket because it's vital to the issue anyways. He then verbally confirmed what I said, asked me if I notified the user who created the links and I said no... Then he just gets his phone, answers it and leaves the room.

It's not my fault for being thurough in my research and support. It's just a job, and luckily I don't hang out with the guy, which i make it a point to not make friends and hang out with them at work. They are your co-workers and if stuff goes down in our outside of work, then everything is pretty much SOL.

Posted by trubluah, 4:05pm
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Sunday, Oct 18, 2009

So on launch day, I bought an XBox 360 for my mom and myself; however my mom ended up taking the unit to her home instead. A couple months ago this year the XBox started to give the 3 rings of death. So I took with me, try to get it repaired under warranty, but it's way passed the extended warranty, so I'm pretty screwed. My mom REALLY wanted the xbox 360, so I jumped on my dell account and bought her a new one (that had HDMI and all the new updates). The only problem is I had a 360 that was collecting dust.

So I figured, if I can truly fix this, then my mom and friends can all play together on LIVE. I found some repair guides that consists of 12mm cheese head screws, washers and thermal compound. I go to my hardware store and I got my washers but they only had 10mm screws and not 12. So I took a chance and went with the 10mm and got my plastic and steel washers (the damn guy gave me 2 less plastic washers...)

I was very surprised by how easy it was to dismantle the console. Just unclicking the plastic hinges, unscrew here and there and I have a bare console.

The tricky part was removing the heatsync "x brackets" without damaging the motherboard, and removing the old thermal compound. Well I forgot to buy the stuff to remove thermal compounds, so I used alcohol the best way possible. It got most of it off, but not spotty clean; however it will have to do. I put some RadioShack Thermal compound on it and tightened the heatsyncs with the screws that I bought, which will really make sure that the heat sync stays one tightly. I figured to myself that I really don't have anything to lose, and if works I can just reclean it and do some upgrades to the heatsyncs and fans.

So per the instructions, I had to overheat the GPU for almost an hour, and shut it off to cool. I take it to my friends house and BAM, it works! I was REALLY happy, especially myself, because this makes the second console that I managed to fix (previously it was a PS2).

So now I went to my dell account to order me a VGA cable at $24, a xbox live starter kit that contained a 60GB HD, plus 3 moth gold subscription, and an additional subscription card for my friend. I don't have a TV, and since I do everything on my monitor, I figure it would be best to play from there, in the comfort of my room.

So now I have some bragging rights and I'm pretty sure that my friendsand family will flock to me to have me fix their xbox360's too.

Posted by trubluah, 4:56am
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Saturday, Jun 13, 2009

So a couple of days ago, I was called up by sprint and I received my very own palm pre handset. This was (of course) one of sprints best phone to offer in their line of smart phone. Now my personal background is mainly using a windows mobile phone from the popular ppc 6700 then to the upgraded 6800 a.k.a. The HTC mogul, then received a HTC Touch pro which should have been the definitive upgrade after the 6700 phone, but oh well. Any how, comparing the pre against most major smart phones such as a windows mobile, blackberry and so forth, can't be ignored to be highly compare to an iphone as a standard. There will be a lot of biased folks out there, however one cannot underestimate a piece of technology that is bound down by the simple fact that it's pure competition.

For starters, this phone is small. Smaller then an iphone but marginely bigger then a credit card; however if the phone was to show it's slide out qwerty keyboard, then it will be taller then most phones. Thickness is not bad at all, measuring a 16.95mm (that's 0.667 inches), it pockets well within your jeans and nestles quite well in the palm of your hand. In comparison to a deck of cards, your getting almost the exact height and width, and just a bit thinner in depth. If you take away about 5 to 10 cards, you might get the overall feel. Then take half of the deck and move it upwards about less then half way, and you have the pre extended out to reveal its physical keyboard.

The keyboard is small to the eyes and quite possibly to your thumbs as well. Each key is very close together and to some it's just fine_ others are probably not so convinced. The keys have a satisfying click when pressed and also has a nice clear rubbery texture that bareley grips your finger but is enjoyable at the same time. It doesn't take much to get used to and I have pretty big thumbs; however I was able to get used to this keyboard well ebough to write this review in gamespot using the palm pre keyboard and the included WebOS browser.

The phone has a standard 3.5mm headphone jack and typical mute keys and a micro usb port for charging/synching or media dumping. The handset supports a2dp bluetooth stereo headsets and has a beautiful 3.1 inch display at 480x320 ( aka half resolution). Now most biased apple loyals may say its less then the iphone, but they both sport the same resolution. It's just that the Pre has it packed tighter thus adding a more sharper image. They both have multi touch displays, using a capacitive screen and the capacitive sensor extends further then the screen itself into the 'gesture bar'. This bar allows you for easy navigation when moving a step back with what you're doing and many other things

The os is Linux based (fyi: iphone os is unix) and the new os dubbed WebOS, is fantastic! As most people already know, the os handles multi-tasking in the form of cards. Like a card, I can arrange them anywhere to my liking and close the app by pushing the card off the screen. The even cooler part is that you don't have to worry about not saving your work, for the os will automatically save the data once the app has been exited. Another very intuitive feature that palm is pushing is the synergy messaging system, thus bringing a more universal messaging structure for a single contact. So if Jane has gtalk and yahoo, I can switch between messaging services and keep the entire conversation under one name. This allows me to ditch the need for 3rd party apps to connect to different services. The additional benefit is that developers can also add additional protocols to the os thus increasing the amount of service options.

The pre also has a web browser which works fantastic! The browser is based off the same engine that the iphone uses, called webkit (FYI: I started typing on my computer from this point on). The webkit browser handles javascript as well with some animated images, but not flash. Flash is promised to come to the handset later this year, thus increasing the application development for the handset. I've managed to browser every website with fast precision and no problems that I'm aware of.

The applications are not as abundant as Windows Mobile, Blackberry or iPhone, however the developers are planning to release their SDK kit for application growth. Just recently, a team of hackers found the source code for the palm pre, allowing people to create their own native applications thus sparking additional interest with the Palm Pre.

This will have to be continued on another post, for I've ran out of time and need to get going. Feel free to message me if you would like to ask me any questions.

Thanks!

Category: Technology
Posted by trubluah, 8:13pm
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Some people just don't have opinions. Like trubluah.
trubluah must really love MovieTome and agree with every review we've ever written! What other reason could trubluah possibly have for not rating a single film?
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