Wednesday, Jul 4, 2007
The red circle of death claimed my XBox 360 this weekend. I'm now without a console for the best part of a month and £84 out of pocket. This has happened to so many consoles its ridiculous, microsoft have cocked up and sold a defective product and now I have to pay over a third of the consoles original value just to get it fixed. Would they rather I didn't bother and took my custom elsewhere? They were providing free repairs up until January this year, why did they stop, did they think the problem was over or was it getting too expensive too fix them all? Once again a consumer gets shafted. What with the price of the console, accessories and repairs I've spent as much as I would have done on a PS3. Up to 33% of all XBox 360 units sold end up with a fault, this is unacceptable in the face of PS3 and the Wii's 1% failure rate. I've had no complaints with my system until now, but my confidence is now waning. I feel that I have been penalised for something that is not my fault and I shouldn't be made to pay for Microsofts mistakes.
