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United Airlines Breaks Guitars A musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for youtube exposing their lack of cooperation. The Manager responded : "Good luck with that one, pal". So he posted a retaliatory video on youtube. The video has since received over 6 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal". Taylor Guitars sent the musician two new custom guitars in appreciation for the product recognition from the video that has lead to a sharp increase in orders. Here's the video: .... http://www.youtube.com/watch?v=5YGc4zOqozo

The following is the philosophy of Charles Schultz, the creator of the 'Peanuts' comic strip. You don't have to actually answer the questions. Just read the e-mail straight through, and you'll get the point.

1. Name the five wealthiest people in the world.
2. Name the last five Heisman trophy winners.
3. Name the last five winners of the Miss America.
4. Name ten people who have won the Nobel or Pulitzer Prize.
5. Name the last half dozen Academy Award winners for best actor and actress.
6. Name the last decade's worth of World Series winners.

How did you do?
The point is, none of us remember the headliners of yesterday. These are no second-rate achievers. They are the best in their fields. But the applause dies. Awards tarnish. Achievements are forgotten. Accolades and certificates are buried with their owners . Here's another quiz. See how you do on this one:
1. List a few teachers who aided your journey through school.

2. Name three friends who have helpd you through a difficult time.
3. Name five people who have taught you something worthwhile.
4. Think of a few people who have made you feel appreciated and special.
5. Think of five people you enjoy spending time with .



Easier?

The lesson:
The people who make a difference in your life are not the ones with the most credentials, the most money, or the most awards. They are the ones that care.

Pass this on to those people who have made a difference in your life.
'Don't worry about the world coming to an end today.
It's already tomorrow in Australia (CharlesSchultz)

Aren't Friends and Family Great!!!!!!!!!