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Thursday, Oct 23, 2008

I have never been so irrated with a service then I was with Xbox Live.I am a Gold member who has my subscription renewed automatically every year. Well this year $$ was kind of tight, so I didn't have the funds in there to renew when the time came.So after about a month and a half being without Xbox Live, I decided to go to Circuit City and purchase the 12 month subscription. Bad mistake. According to Xbox Live support, if you have your membership auto drafted, and it is suspended due to nonpayment, then you cannot redeem it via a subscription card.WTF!!! This is the craziest load of crap I've ever heard of. Whats the difference? I love the Xbox Live service but this just really blew me away. The rep at Xbox Live told me there was nothing he could do, and suggested I take the card back. Well guess what.I opened the package in preperation to enter the code in the dashboard of my 360. So now I am basically screwed.The first rep at Xbox Live kept telling me since my account was suspended, and since there is money owed, I couldn't use the 12 month card. Isn't Xbox Live a pay in advance service?The funds werent available at the time for renewal so they cut off the service. I completely understand that, but to tell me that I must put the money on a prepaid card or use another credit card before I can resume service is ridiculous. I' m starting to think that the PSN is not that bad after all. F U Microsoft.

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I HAD THE SAME PROBLEM!!! I ended up having to make a completely new account!!!
Posted Oct 24, 2008 9:37 pm PT
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  • godzillavskong
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