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Thursday, Dec 1, 2005

By enhancements I do not mean fixes to problems with the system. The staff is well aware of CP/level update delays and lapses, phantom submission bugs, blank submission bugs and auto-accept bugs so there is no need to recount them here. What I would like to put into writing are ideas for ways to improve the site for those of us who like tv.com and want to make it better. I’ll reiterate some of the ones I have suggested in my previous blogs as well as adding new ones.

1. Have Submission Approval/Denial PM’s identify the TV show and episode involved. Too many times we are left wondering exactly which episode or even which TV show submission generated the PM.

2. Have the Moderation screen require Editors/Staff to input a Comment whenever rejecting a submission. Too often, I have received rejections only to wonder why. Perhaps there could be some check boxes for routine things like “the form was blank”, “your submission was a duplicate of another submission”, “proper format was not followed” so that Editors don’t have to type too much if they don’t want to.

3. Have the Moderation Approval/Denial PM’s always identify which Editor/Staffer handled it. Sometimes it does and sometimes it doesn’t.

4. Have the Submission Status screen identify the episode and blurb. This might take up some space on the screen so perhaps putting a link to click in order to see what the blurb looked like before and after the submission was worked would work without filling up the screen.

5. Have the Submission Status screen allow for sorting and/or filtering of displayed items. I now have 559 pages of submissions, so it would be nice to see only the submissions related to a particular show or only the pending ones, etc.

6. Have the Submission Status screen show more than 20 submissions at a time. I can’t tell you how much this would speed up my processing time, especially since there is no sort capability.

7. Have the Moderator Queue screen default to being sorted by date with the oldest submissions starting at the top. In my humble opinion, we should always work things in the order in which they were submitted. It’s only fair. So why not make the system automatically present us with the oldest items for approval, with the option to sort them another way if we choose, of course.

8. Have the system automatically notify users when they have been made or removed from being an Editor. I only find out by new items in my Queue that I have become an Editor for an additional show or by perusing the list of my Editor For: shows and seeing if I notice something different. I’m not sure if I would notice if one disappeared until some time had passed, or if I happened to go check on the show in question only to discover I had been ousted! There has got to be a better way.

9. Have the list of shows under Contributions Editor For: & Trusted Contributor For: sorted alphabetically. It’s not a big deal when you only have 5 shows but I have a few more than that.

10. Have the All of My Friends/Watched People/Directory screen include not only their name and level/rank but also links to their latest blog, post and review. I can see only the last 5 ones without going to their profile pages to see if there are any updates. It would be nice to have it all in one place.

11. Have the All of My Friends, etc. screen show more than 10 people at a time. If you have that many, why not?

12. Have the All of My Friends screen have links at the top for letters of the alphabet rather than just page 1, 2, 3, etc. I have seen where folks have 5 or more pages of friends. If they wanted to see if so-and-so is already in their list and his name begins with an “M”, which page would he be on? I’d have to guess 3 or 4, but why should we guess and waste time?

13. Have a Search capability for another user implemented. I recently was looking for the Profile for a given user from whom I had received submissions but no PM’s. So I had no link to his Profile, so I had to do a search in Forums on his username and *hoped* that he had posted at least something, somewhere. I lucked out and found his Profile that way, but if he had not posted anything I’d be out of luck. I suppose I could send so-and-so a PM and then use the link there to look at his Profile, but what if I don’t really have anything to PM him about?

14. Have the Show Stars allow for manual updates to the character name assigned to an actor and/or allow for a change of actor name assigned to a character name. Currently, if the character name is misspelled, or the wrong version of an actor’s name was assigned to a character (there are duplicate actor people pages on tv.com with minor differences in the name!), the Editor must update the Show Stars and then go to each and every episode where the character was present and update the Episode Stars. That is way too burdensome! We should be able to change the name in Show Stars and have it carry over to every instance in the Episodes.

15. Have the system allow for more than one instance of an actor as a Show Star but as different characters. There are some show where the same actor plays different characters on a regular basis. But not every character that he plays appears in every episode. So when you come across an episode where it says that John Alvin Smith was in the episode playing Green Rhino/Mr. Tibbs/Arnold/Hyena Man… how do you know which particular character(s) actually appeared? This is especially the case with anime/cartoon shows where a voice actor will play multiple lead parts. A quick fix would be to pick one or more characters and list them as guest stars on all episodes where they appear, but that isn’t really correct.

16. Have the system allow for the same actor name to be deleted and added back with an updated character name in the same submission. Currently if you try to do this, only the deletion will take effect and a second submission will need to be carried out.

17. Have the search function for adding actors to a show/episode allow for a second, “narrow down/search within results” search. Many times, especially with older shows/actors, they went by nicknames and/or abbreviated version of their names. But the search won’t automatically give you the name you want. For example, if I put in Bobby Smith, but he now goes by Bob Smith, I may have to search thru literally hundreds of Smiths looking for the correct one. I could first search for all Smiths and then look within those results for all actors starting with “Bob” or maybe “Rob” and find the correct version of his name. I think this would cut down on the number of duplicate actor people pages out there.

18. Have the search function for adding actors to a show/episode include a link to the actors’ people pages instead of just static names. This would also help us quickly check if the actor is the correct Bob Smith out of 6 or more.

19. Have the system disambiguate TV Shows by something other than the displayed name. We have shows listed by incorrect names in the database in order to distinguish them from other shows with the same name. For example, The Tick (1994) vs. The Tick. The first one is the cartoon, which ran for 2 seasons and is very popular. It spawned the second one, which is a live action version that ran for only a few episodes before being cancelled. If anything, the second one ought to have the parenthetical date and the first one should have the unadulterated name, since it is the one that folks think of when referring to “The Tick”. In my estimation, as long as the URL/subdirectory is unique for each show, the name that is displayed on the top line or the Summary page and in lists will not matter to the system. Let the URL do the disambiguation and make the names exactly as they appear in the TV Guide, etc. A quick click to the Show Summary page will let the user know if they have the right show or not.

20. Have a link for reporting system problems that will be checked by a Staff member on call. That way, we don't have to guess which persons are around and PM them directly and it would give at least the appearance of "visibility" (thanks maritimer)

21. Have the system give full credit for each addition of a cast/crew member in a given submission rather than just one amount no matter how many persons were submitted at once. The only caveat I *might* want to make is that I would award more points for names typed in than where someone merely clicked some check boxes. One takes a bit more effort than the other. (thanks maritimer)

22. Have the system show us when users are online. In my Profile it says I can hide my online status, but how can anyone tell if I am actually online if I want them to know?

Comments

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Some great points there, MacDeacon!

A few other general suggestions..:

- More staff visibility in the forums: The staff say that they'll be posting via the blogs but that has been sporadic at best.

- When looking for a name for a show star/crew, there should be a way to figure out if the name you want is the correct one on top. Example: I was adding a crew member ( Richard Wilson) to a show but when I checked the name afterwards, the Richard Wilson I got turned out to be a British actor from 60's TV. Annoying, to say the least...and

- If there is way to report abusive messges, there should be a way to report site probs...

- Assign values more realistically to multi person submissions. If a person submits 2 stars/crew members, he gets the same CP's as a single person sub.....
Posted Dec 1, 2005 1:54 pm PT
Good ideas! On your second idea (about Richard Wilson), don't you think idea #18 would take care of that?
Posted Dec 1, 2005 3:34 pm PT
Oh...ummm....well...ya see...ummm...

Yeah, I missed that point....
Posted Dec 1, 2005 4:02 pm PT
You can search for users by clicking of Friends.

Otherwise, I agree with everything.
Posted Dec 1, 2005 6:34 pm PT
I never knew that. Thanks, Unk2!!!

I tried to do a strikethrough on #13, but apparently that tag has not been implemented here, so I changed it to cyan. I think that color will work unless someone knows the color name or number for a very light gray.
Posted Dec 2, 2005 3:40 am PT
That is a wonderful comprehensive list. Ann
Posted Jan 31, 2006 7:42 pm PT
This is a great list and we really appreciate you taking the time to put so much thought into it. We will try to get to as many as possible over the next few weeks. Thanks!
Posted Mar 18, 2006 11:50 am PT
[This message was deleted at the request of the original poster]
Posted Mar 20, 2006 10:50 am PT
This is a really great list with some awesome ideas - thanks for organizing it! We're taking a look to implement some of them.
Posted Mar 20, 2006 10:51 am PT
Cool, guys!
Posted Mar 21, 2006 7:05 am PT
I updated the list to show the upgrades that were impemented in blue. Please let me know if I missed anything.
Posted May 26, 2006 1:16 pm PT
I know this is probably not he best place to ask, but i don't know where else to try so:

We need some Boondocks icons. If you could either tell the right person, or tell me how to tell the right person, I would really appreciate that. thanks.
Posted Jun 28, 2006 12:08 am PT
Pretty good ideas
Posted Jul 3, 2006 11:17 am PT
"We need some Boondocks icons. If you could either tell the right person, or tell me how to tell the right person, I would really appreciate that. thanks. "

Hmm.. I'm not sure who creates the icons these days.
Posted Jul 7, 2006 10:47 am PT
I agree with a lot of those. Especially the oldest first and the reasons for rejections. When I get rejected, I'd like to know why.
Posted Jul 13, 2006 7:45 pm PT
I totally agree with everything you mentioned. You are very insightful.
Posted Jul 14, 2006 7:24 am PT
[This message was deleted at the request of the original poster]
Posted Jul 16, 2006 3:01 am PT
Good ideas!
Posted Jul 17, 2006 10:24 pm PT
When a review gets a positive (or negative) vote, maybe they could send you a little notice about it. If you write a lot of those, it's hard to swim around in them and see how many up or down votes you've gotten.

Just a thought. Hope I am not repeating anybody else's post.



Also--is there an icon for writing over 15 reviews? With landmarks for number of contributions and things like that, I think there should be one for reviews. If a person has written 300 or whatever, it's a little bit more than 15...



Thank you.
Posted Jul 22, 2006 8:34 am PT
i agree with nearly all of them and think they would improve the site greatly.
a couple things i would like although they wouldn't help the site too much i think they would be good
1.Have the top three boards you post to with the amount for that board in your stats section
2.when you are looking at you previous forum post section it should have the same feature as the rest of the forums and tell you how many new posts there are.
what do you think
Posted Aug 17, 2006 7:42 pm PT
Wow, you put a lot of thought into changes!! Great ideas!! I hope they can be implemented...soon.
Posted Sep 12, 2006 7:36 am PT
I have one if you dont mind: When a user comments a blog there's a reply option for all the comments. So when I try to reply them, it wont be like I'm trying to increase my comment count.
Posted Oct 23, 2006 7:09 pm PT
I'd love to see more blog entries from you, as your comments and idea are insightful and interesting.

Plus in 20 blog entries you'll get the blogger emblem. We'd like to hear more from you, though.




I'd like to see 30+ days of bug fixing. There are (1) so many simple issues that some attention could fix. Plus (2) the bigger bugs of evel and CP not running each day. Also (3) allowing for all crew positions on the series summary page and (4) more positions on the episode (and hence summary) page.
Posted Nov 18, 2006 7:08 pm PT
I'm pretty new to this whole thing, but personally the thing that has bugged me is not knowing which contribution I am getting accepted/denied except those rare occasions when the editor (Bless you all!) go to the trouble of letting me know. Am I missing something, or is this something that could/should be fixed? Having a reference tag (time of submission, etc) built into the system would let me know if I want to dig it out for myself and wouldn't place too big a burden on the individual editors.
Posted Nov 27, 2006 5:27 pm PT
Good ideas, you have obviously be thinking about this for a while.

Thanks,

jim
Posted Jan 11, 2007 11:38 pm PT
Ya konw.....it took me days to read your blog
Posted Feb 22, 2007 4:33 am PT
8. Have the system automatically notify users when they have been made Editor
They did do this back in the begining of march but it was removed because it cause some bugs, I wish they fixed it and bring it back.
Posted Apr 23, 2007 3:54 pm PT
for several series with few episodes I have encountered two episodes with the same number, ie two # 7 episodes. When i ask the moderator to fix it the pass it back to me. If I ask, it means I did try and was unable to do so. Why is it the moderator can't go and fix the errors that take greater skills to fix by themselves when they are brought to their attention. (note, one moderator did suggest using 7.1 as the number and I'll try it, but on other occasions the same error has gone unfixed.
Posted May 2, 2007 10:21 pm PT
I know you posted this over 19 months ago but I just now found it and read it. A ton of great information and I see the site has incorporated some of them but not enough of them in my humble opinion. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
I also would really love to be able to sort things different ways ALL throughout the site not just in the transactions I have submitted section but it does need sorting the most. By pending or not, by person or show name, etc., etc. I cannot believe after 2 full years there are no sorting functions here yet? Maybe they refuse to add that feature?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Anyway I can think of one more enhancement to add if they ever get all the bugs out of the site (yeah sure). I want to know what people are on line when I'm on line. I see that on my profile the 10 people it shows from my list of 20 or so that some are gray and some are orange. I assume the orange ones are the ones signed into the site now? If you go to your friends list you do not see any indication of anyone being signed onto the site. If I want to send a PM and I see they are logged into the site it may get answered quicker if I'm lucky rather than sending one to someone not logged into the site.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
There are many, many, many more enhancements I would love to see added to the site after the mess is cleaned up but I will not go into them now. Its' just that the, who's on-line members indicator is my 2nd biggest want/need/wish after a sorting feature on my submissions page. Thanks for all your GREAT ideas old friend.
Posted Aug 27, 2007 4:29 am PT
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  • MacDeacon
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