so today my Xbox 360 elite (after a good year and a half of hard work) has given me the E74 error and died. i was in remorse and later frustration. i suddenly remembered that i bought a Replacement plan with best buy when i purchased the console. i eventually found the recipt, packed up my xbox (cords/cables included), drove over. all i did was show my recipt and BOOM one of the associates popped open a new Elite and just switched my hard drive with the new one and i was set to go. (although they took out the controller and headset from the new one since i already had it). but it gets better! the way they finish the exchange is by putting all that you paid (console and the 60 bucks for the warranty) on a Gift card and "rebuy" the console (AND another warranty), except i got cash back because i got the elite before it had a price cut. So after all that was done i went over to the 360 games and got me a cheapy game just low enough for what i had left. idk i was just so happy on how quick and easy it was! My point in this is: IF YOU ARE CONSIDERING A 360, BUY IT FROM BEST BUY AND GET THE PRODUCT REPLACEMENT PLAN!! the convenience is so worth the money!