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Sunday, Apr 5, 2009

Back in December of 08I ordered a Giclee as a gift for my girlfriend from a little site called Statuetoys.com. Everything was fine cuz I made this order with plenty of time before Christmas. It was around the 1st or 2nd. The reply email came and said that it would ship in one to two weeks. We are entering the second week of April and they have yet to ship the item. Over the last few months I have called numerous times and..... Big surprise.... No one is ever available to even answer the phone. My emails have all gone unanswered save for one. They said the item was on back order and should ship in one to two weeks. They wasted no time in taking my money. I always thought that these kind of sites didn't take any money from you until they shipped your item out.So back in February I sent a follow-up. Have my money back or my item to me by the end of the week. Still nothing. I have decided to contact the better business bureau and inform them of the situation. I may not get my item or my money but at least Statuetoys.com will get some unwanted attention. They also have a sister company that is worth mentioning..... GunsandSwords.com. Avoid them!!! Plain and simple.

Now that my rant is over I feel compelled to tell everyone I come across to avoid these two sites. Don't be fooled. Statuetoys.com and GunsandSwords.com are crooked sites. They will take your money and not give you what you paid for.

Avoid Statuetoys.com and GunsandSwords.com.

Category: Rant
Posted by DarthMichael20, 7:34am
2 Comments | Post a Comment

Comments

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You should talk to your credit card company and tell them your situation. More likely than not you can get a refund from them. This is assuming you used a credit/debit card and not paypal. If you have to, argue with them. But in the times where I have had to settle things like this, they were more than accommodating. Just be prepared to stick up for yourself.
Posted Apr 5, 2009 10:49 pm PT
So James @ statuetoys.com you are saying that 'Dan' is spreading rumours trying to hurt your company? your company is hurting itself and your reputation because what 'Dan is saying is not rumor but true. You seem to point a finger saying what 'Dan' did wrong well try to tell me that you are not ripping me or others off of there hard earned money, I placed an order on 10-23-08 for a iron man mark 3 mask, it was pre-order but I paid in full (you got $320.00 hard earned dollars of mine on 10-25-0 and now 4-27-09 I have no product or returned money even though the manufacture, master replicas said they where being shipped out 3-09. No one will answer the phone and you cant leave any messages on your voice mail, the emails I send with my concerns are just replied by computer generated emails that don't help solve my problem or address my issue's that Statuetoys.com has/is causing me and I'm sure others beside 'Dan'.

I would like my item but at lest my money(full amount no -10% because all this BS) if you cant deliver me the product I ordered.

James you should give a working number or a way to actually contact you instead of excuses why you have not been able to do what is expected of you and your company Statuetoys.com by your consumers.

Hope to hear what you have to say about this,
Justin
Posted Apr 28, 2009 12:33 pm PT
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  • DarthMichael20
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