Apparently you just call up their tech support number. I don't actually know because I'm testing my Xbox to see if she's just being an attention whore by faking a debilitating disorder (RRoD). I did ignore her for several months and to be fair, there really wasn't much reason not to.

Actually, I've just been too busy doing stuff like this.

No idea but good luck Cyber...you'll get it back within 2 weeks or so after they send you the coffin, I mean box to ship it in.

I guess it's time for you to go out and enjoy the nice [cold and rainy] weather. I got my replacement unit about a year ago, too. So far, so good. After shipping the broken unit to Microsoft (I didn't wait for them to provide a box), I only had to wait about a week to receive the replacement. Now that the warranty's extended to three years, and more and more Xbox 360s are breaking all around the world, I think you could be waiting up to a month for the repair/replacement. When you finally get the working unit, I will be 68 times better than you in Halo 3 and you will be all wet.